Since we only deal with digital art products, we understand that it’s impossible to “return” our art pieces – once you download it, there’s no way to take it back; thus, refunding is also unviable. Before purchasing an item, please make sure to ask us every question you have. If you need any assistance after purchasing with us, please don’t hesitate to get in contact! We can help you with printing questions, send you the purchased item in other formats (such as JPG) and everything else in our reach.